Privacy and Information Use Policy

How do you handle information collected though contact forms or comments?

The only personal data collected through this site is what you voluntarily enter.

When you use our Contact Form, the information collected simply allows us to reply to you or answer any questions. If you are asking about a specific ministry, this information may also be shared with that ministry leader.

 If you leave a comment on the site, we ask for your name and email address (the latter is not displayed on the site). Your email is secure and will not be displayed. We need to make sure you are a person and not a spammer. (We don’t like spam either) We reserve the right to remove or approve comments submitted.

Do you share or store my information?

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. When you submit a prayer request, you are asked where you want it shared. We follow your wishes completely. It is never shared outside of those areas. When you create a message, it is sent only to the person you designate in your selection. Depending on the purpose or content of the message, it may be shared with relevant parties with your permission.

What is your policy about confidential requests?

Your privacy is very important to us. We never share confidential information outside of the intended recipient. However, by its very nature transmission across the Internet is never guaranteed to be secure. If you have a highly confidential message, please make an appointment with one of our pastors and come in to discuss it.

I give my tithes/offerings online and/or I pay for event registrations online through FaithBase. Is my financial information safe?

Financial information processed through FaithBase, provided by TouchPoint Software, is safe and secure. When you connect to registration or payment form, you are connected to a secure server that is not connected to the FCC web server. Online giving and event registrations for Faith Community Church are processed by the third party vendor, Sage Payment Solutions, and both Faith Community Church and Sage Payment Solutions are PCI compliant organizations. Your financial information is never stored on our public web server.

For more PCI Compliance information on the third party vendors that we use see:

  • TouchPoint Software
  • Sage Payment Solutions – contact Ashley Hines at 715.386.4070 for specifics.

What are Cookies?

Cookies are small text files that are placed on your computer by websites that you visit.

To learn more about cookies, you can visit www.aboutcookies.org. You will also find details on how to block and delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Does FCC use Cookies?

Google Analytic uses cookies to collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.

You can find out more about Google’s cookies on their privacy policy: http://www.google.com/intl/en/policies/privacy/. You can also install the Google Analytics Opt-out tools in your browser: https://tools.google.com/dlpage/gaoptout.

This data helps us to understand:

  • Which pages people visit on the site
  • Which internet browsers are being used
  • What is popular on the site
  • What improvements to make on the site so it will be a better experience for our users.

YouTube & Vimeo – If you play an embedded video on our site, there may a cookie set by YouTube or Vimeo containing anonymous, non personally-identifiable information about the number of playbacks of embedded videos. To find out more please visit YouTube’s embedding videos information page. You can find out more on the Google Privacy Policy (Google owns YouTube): http://www.google.com/intl/en/policies/privacy/ and the Vimeo Privacy Policy: http://vimeo.com/privacy.


What if you make changes to your privacy policies?

If we decide to change our privacy policy, we will post those changes on this website.


Do you monitor external links?

Faith Community Church is not responsible for the availability or content of external sites that may be linked to, from the site. If you find a broken link or if you have any questions or concerns about a link, please contact us.


What if I don’t agree with some of your policies?

By using our website, you are indicating your agreement to our terms and policies. If you do not agree, please discontinue use of the website. You may send any concerns you have or comments about the website through our contact page. Your concern may be shared with the Lead Pastor, Tim Porter. We value your comments. You may also call the church office at 715.386.4070.